In Sri Lanka UPS is handled by a company called Fits Express (Pvt) Ltd and they include bogus and false information on tracking history as it shows below.
Colombo, Sri Lanka04/16/20188:49 P.M.Delivery has been rescheduled due to holiday closures.
04/16/20188:33 A.M.We currently have the package. The receiver requested clearance by a non-UPS broker. / Brokerage released the package. It will be processed through a clearing agency before final release to UPS.
Colombo, Sri Lanka04/16/20187:01 A.M.Import Scan
Colombo, Sri Lanka04/14/20184:50 A.M.Arrival Scan
IN Sri Lanka 14th and 15th were holidays and it was Sat and Sunday too
They include this message on 16th Monday which was a working day.
Delivery has been rescheduled due to holiday closures"
so for them, 16th 17th 18th and 19th or the whole week are on holidays. today is 19th and I have not got the delivery yet.
So if you want an item delivered to you promptly, never use UPS.
Other than that they charge you 26 USD for their handling charges on top of the shipping cost you paid to UPS, which was 40 USD. they rip you off wherever they can.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Order processing issue.