Needed Stem Cells for an operation on an animal. Well, the UPS man just left the package in the lobby and had the "DESK" sign for the package at 9:28 a.m.
We had been waiting all morning. Around 12:00 noon, I just happen to look in the lobby and low and behold there was the package, marked on the box "PERISHABLE & STEM CELLS INSIDE". I called UPS to file a complaint and the UPS supervisor said, "We spoke to the driver, what more do you want us to do? He was a replacement driver." Really?
I told the UPS supervisor that their UPS drivers leave packages all the time in the front lobby and most of the time we never know they have even came until 5:00 when it is time to go home.
They are famous for that. But really, leaving a box marked "PERISHABLE & STEM CELLS INSIDE" in a front lobby, never notifying anyone in the building that they were ever there?
Reason of review: Problem with delivery.
I didn't like: Let me down.