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i am disabled so i've had to order all my xmas gifts online.I ordered a med gray and black cashmere sweater and a black cashmere scarf for my daughter and it never arrivd.

I checked the routing with ups and they said they delievered it. we have searched all over and assked the neighbors- nothing. I am not sure if it is macys fault or that of ups. we live in a neighborhood where the houses are far apart and we have a private police force.

it is not a place where stealing takes place.thank you kjh

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