Friday Harbor, Washington
Not resolved

I purchased a dress online and a week later UPS moved it from their wherehouse into the shipping process, after I had to contact the vendor...Then, I tracked the package, and today, having received a notice yesterday that it would be delivered today, I received another message, saying it had been delivered, signed for by "Anderson".....Huh? No one by that name lives here, and NO PACKAGE.

So I Call customer service and he tells me my package was delivered to another address across town, that they do have my correct address, and he will call the house where it was delivered? How does he know that phone number? Is it the UPS drivers house? What does he want with my dress?

Never again!!!! Fedex, you are my new Go To!!!

Monetary Loss: $35.

Company wrote 0 private or public responses to the review from Jul 22, 2014.
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