Not resolved

I purchased some items from Forever 21 with rush shipping, and my items were suppose to arrive on May 21, 2015, and to this day 1 month and 8 days, I do not have my items. I have through an investigation with UPS and now the 2nd with Forever 21, and they still have my money and someone has my package.

I have talked to UPS concerning the package and once I was told it was found and they tried to deliver, and it was sent to Forever 21. But in fact, it was never found and never sent back to Forever 21, this is the first time that I have ever experienced such a bad time with UPS.

Normally, the guy that runs the route comes around or about 5:00 in the evening, this package was said to have been delivered at 1:15 in the day. All I want is my package or my money.

Reason of review: Problem with delivery.

Monetary Loss: $119.

Preferred solution: Let the company propose a solution.

I liked: Its just this order i am very upset with ups about.

I didn't like: I am upset behind me not receiving my package.

Company wrote 0 public responses to the review from Jun 29, 2015.
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