Ups - Never heard back

UPS damaged my art work and never even returned my repeated call. I tried with my local store, called and emailed them many times. They responded and assured that someone from UPS will get back to me but UPS never got back to me.

The box was dented at the top and my 3D-work was squashed top down. They obviously stacked heavy boxes on top in spite of 'fragile' labels all over my box. I had packed the work in a very secure manner making sure it does not shift inside. I sent multiple images of the damaged box and the work but they didn't even have the decency to return my call or email.

I am never going to use UPS again to ship anything again.

This review is a subjective opinion of a user.
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More Review Details

Insurance Quality
Additional Fees
Tracking Tool
Turnaround Time
Diversity of Products or Services
Delivery Service
Product or Service Quality
Billing Practices
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Value for money

  • What I liked
      No items
  • What I disliked
    • Bad handling of goods

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Review category
review #928905 by

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