ups said my package was delivered at 1:33 pm but we were home and ups never came. overstock.com put in a trace and ups said the package was not found.
i got a refund from overstock, but how can ups not investigate this? how are they not held accountable? what if their employees are steeling and not delivering? there should be an investigation dept with in the company.
or we as the consumer that loose precious packages should be able to bring criminal charges against the driver or company for lying about delivery, then not being able to trace the package, or hold their own drivers accountable.
a supervisor should be able to say Ok take me to the address where you delivered the package. make sure its right and tell me to my face you handed me the package.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $50.