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Customer service
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I purchased an item at the beginning for December and I am still waiting as of January 8th. UPS is "investigating".

At this point Christmas is over, this is no longer a gift for the holidays. I spoke to a delivery driver, and learned UPS actually contracts out delivery drivers.

So some one working for or contracting for UPS enjoyed my purchases, at my expense, and I received and "investigation". UPS lost/stole my item on December 10 while the tracking status appears to be "in transit", this is a substandard system for the consumer to use considering UPS new for a week the item was missing and NEVER notified me.

Reason of review: Poor customer service and delivery problem.

Monetary Loss: $251.

I didn't like: Unhelpful customer service, Package never got delivered.

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Ups is absolutely garbage!!! I wont give details about my experience with them but please avoid this company

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