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I ordered an item, received a receipt from the store I purchased it from with my shipping address and tracking info. Then I received an email a few days later saying that "I received the package" and signed for it.

Which I didn't so I called in and they tried telling me it was my fault and pretty much too bad call the store you bought it from, we dropped it at the right place. Then thankfully a neighbour from 3 blocks away called me and said UPS dropped it at their house. Okay, so I let it slide, and called UPS to tell them what happened, I wasn't going to make a huge deal about it. That was until I received unbelievable amounts of attitude from the customer service representative because I was letting them know what happened, she cut me off while speaking, had a rude sarcastic tone to her voice and treated me like an ***.

Im not one to complain but seriously.... UPS GET YOUR *** TOGETHER

Reason of review: Poor customer service and Problem with delivery.

I didn't like: Wrong delivery.

Company wrote 0 public responses to the review from Oct 20, 2015.
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