I paid $30 for overnight shipment and somehow my package was sorted wrong and now I have to wait an additional two business days for my package and of course the company will not refund me the $30 being that it was not their fault. I need to know what my option are, because my $30 just went down the drain!
I spoke to three different people in your back office today and no one could tell me where my package was, all they could tell me was someone would call me within an hour with an answer. As you guessed it I didn't receive any calls and no one can locate my package.
This is an extreme inconvenience for me being that I needed the package today (hint: why I paid for overnight shipment)! I need some type of solution.
Reason of review: Problem with delivery.
Monetary Loss: $30.
Preferred solution: Full refund.