Product or Service Quality
Tracking Tool

Received a bill with instructions on how to pay with a cheque. I have no cheques, so I made an online profile in an attempt to pay there.

After finding my way through the clunky site, I managed to find what I was looking for but kept receiving an error. So I gave up and called. I was re-directed twice and then hung up on. I called back and the exact same thing happened.

I guess I will have to find a physical location and try once more to pay there? It would have been far less effort to have picked up the items I ordered in the first place, thereby rendering UPS unnecessary/useless.

This company is a joke.

Reason of review: Problems with payment.

Monetary Loss: $19.

Preferred solution: Full refund.

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