They simply cannot deliver a simple parcel.
Parcel was sent from Northampton UK to London UK, I was not at home, they left a delivery notice saying I could collect the item at the local UPS access point. The person at the access point (a small grocery shop in the street) was not even a dedicated postal service business and told me that he had no clue where the packet was. They attempted another time and then returned it to the sender. They dont have a depo to send the parcel temporarily for the person to collect. So after a couple of delivery attempt the parcel goes back to sender...this is a bad joke!
Avoid using them at any cost.
This is the worse experience for both people sending the parcel and for people receiving the parcel. Maybe this is the way the do in order to force customers to re-send the parcel.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of how retarded they are and disinterest in my issue. Please immediately contact the author of this review to discuss problem with delivery of ups delivery service. UPS needs to read this review and look into the issue (if any) according to poster's claims.