Customer service
Product or Service Quality

Every time I get a package that needs a signature, I request they hold it at the center for pickup. However, they never listen, and always leave a not they attempted to deliver the package but I wasn't home to sign.

There is no simple way to do this either, you have to call the customer care center and they don't speak english so they don't understand a word you're saying. They also give you a 10 hour delivery frame, expecting you to sit home and wait for your package. If it were up to me I would not use UPS but unfortunately that is where my company ships from.

However, when it is up to me, I will NEVER use them, as they are incredibly incompetent and unaccomadating. Who has time to sit around for 10 hours and wait for a driver?

Product or Service Mentioned: Ups Customer Care.

Reason of review: Problem with delivery.

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