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Shipper sent my item 10 days ago on UPS Express. And now, December 16th, still nothing.

UPS does not want to tell me where exactly the package is. Tracking info shows it's in Calgary but they can't physically confirm it is there.

With a snow storm coming, will it delay them even more?? Customer service has been just terrible. Drivers are rude and bitter. I mean, nothing is good and right with this company anymore. I do not know how they can get loyal customers.

Suffice to say this will be the last time I will ever deal with UPS.

Monetary Loss: $1600.

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