Not resolved

Posted on May 29th, 2013 at 12:57 pm

I left a Korea Veterans Army hat at my nephew,s home in CA. I asked him to ship it back to me so I could wear it on Memorial day.

He sent in on May 20, 2013 from San Pedro, CA and it arrived in Doraville, GA on May 23, 2013. (Great) It is now May 29 and it is still not delivered. I live 16 miles from Doraville. They now say it will take up to 8 days to trace it.

How is that for treating a veteran. They wouldn’t even call the Doraville location to check on it. I asked for the phone number of the Doraville Facility and Deborah in the lost and found department refused to give it to me.

Initially they did not want to listen to me but said I needed to call the shipper. No one should use UPS.

They do not know the meaning of the words - CUSTOMER SERVICE.

Product or Service Mentioned: Ups Delivery Service.

Monetary Loss: $35.

Company wrote 0 private or public responses to the review from May 29, 2013.
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