UPS managed to lose three 4'x5' packages during the December ice storm in DFW. And now the replacement packages the company has shipped out are currently late with no real delivery date known.
Customer service is lying to north Texas customers assuring them their packages will "be delivered tomorrow" when actually they will not be delivered anytime I the near future. Stop lying and stop trying to cover up the epic ice storm fail.
Packages being shipped long after the ice has thawed aren't being delivered and nobody at UPS is addressing it. How the media hasn't picked up that UPS has not only NOT recovered from a backlog of packages but delivery to north Texas is at a virtual stand-still.
Product or Service Mentioned: Ups Delivery Service.