I ordered an expensive product $500 from a company who ships through UPS. After tracking it for a week it arrived in Australia and was noted to be shipped that day.
First i was told the tracking was wrong and delivery is the next day. When i arrived home the next day, there was no package or card left and tracking stated it was left at a 'rear door' - i live in a town house and don't have a rear door! After two weeks of following up, i have had the worst customer service and still no package or refund.
DO NOT USE THIS COMPANY!!! Untrained staff that simply recite lines to try and get you off the phone and bad customer service!
Product or Service Mentioned: Ups Delivery Service.