Well, not only did UPS lose my package, they tried to blame it on the shipper when I called! Then they told me I couldn't make a claim for MY lost package that I PAID FOR, but that the shipper had to call and make the claim.
How does that even make sense? On top of that, the customer service reps found it funny to laugh at me (while I was still on the line with them) and hang up on me three times!
After that I was told my package may not be found for eight days (a package that was scanned at the shipping center a week ago and was supposed to get to me two days ago) and that if it was not found they would notify the shipper so they can replace what I purchased. Too bad it was an out-of-stock-now present for my dad.