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6 Months ago we put 3 phones to return ti tmobile but it was in a upsdropbox ,,customer service never help us saying the tracking numbers doesnt exit or used..we have to pay the amount of 900 dollars to tmobile when the phone company try to talk to them they says it was our fault and they were really rude...so why UPS have dropboxes if its not safe for us customers to put our items...its not fair to people pay for errors in the sistem...now i have to keep eye on deliveries or returns thanks to the bad management on the operators who attends

Monetary Loss: $900.

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