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I ordered 2 concert tickets (was worth $300) from a trusted website to attend a Katy Perry Concert in Phoenix. The package was shipped on September 1, 2014 and arrived in Tempe two days later.

At that point, I was under the impression they were going to deliver it soon. Someone stole the tickets. I reported it to both UPS and the seller on September 12th. UPS started an investigation and searched for a week without finding the package.

UPS called me about it three times and did not apologize. The seller provided replacement tickets and apologized for the inconvenience.

I expect more from UPS since it's their fault. I will never use UPS again.

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