My company is a large distributor, and for over a year we have been going back and forth with UPS with my merhcandise being stolen/lost. Currently dealing with one claim for $4500 and still waiting for the response on another claim for $3500.

And still have not spoken to a Rep since March/2014!!!! On top of that the REP for the claim service lost my paper work and tried to play it off like I never sent it to her and had the nerve to get and attitude with me.

Never in my Years have I dealt with such terrible service!

Monetary Loss: $8000.

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Birmingham, Alabama, United States #715210

It is Sept of 2013, and you have not heard from anyone since March of 2014? Interesting.

to Chuck Princeton, New Jersey, United States #755188

Chuck we all make mistakes when typing..she probably meant March 2013


I can relate to your situation. You should report them to Consumers Affairs and the Attorney General's office - this should at least "shake" them up!

Keep a long of names, date and times of all communications with anyone you speak with re: this from UPS

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