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I purchased an expensive gift for myself and requested the package be sent two day shipping.I called customer service to see if I could just pick up my package myself from the distribution center.

I was told I couldn't because the package had not been sorted yet and that the package would not even be delivered on the day promised. How can you tell someone they can not have what they paid their hard earned money for.

Ups service has become horrible.I own a ccompany and will not be shipping any of my products through ups.I will not be using any UPS services anytime in the future.

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