is the management of the flow of materials and services between the point of origin and the point of use in order to meet the requirements of customers. Apparently UPS drivers do not know the meaning.
3 people sitting in the house when they say they delivered. There trucks are noisy. None of us heard it.
You would expect at least a knock or ring of the door bell. Not !
Call them. All they can say is the have an agreement with XYZ Company. We have to go to that company to get anything done about the fact that UPS cannot do there job. Basically allowing UPS not to have to deal with customer complaints. Only smart thing UPS apparently knows how to do.