I placed an order on Amazon for overnight delivery, 1 item. Paid extra for the shipping.
UPS website says on truck for Friday delivery. A UPS truck pulls into my driveway around 5:30. Sits there for 5 minutes then pulls out never to be seen again. I call customer service and I am assured my package is out for delivery.
The web site says by 8. At 8:30 I called again and was told my package would be delivered 1st thing in the morning, Saturday morning. We'll here it is Saturday afternoon and they just now update the tracking to say rescheduled for Monday delivery. When I called, once again they were just telling me what they thought I wanted to hear, except that there was nothing they could do until Monday.
Why lie? Just be upfront and people won't get so upset.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $25.