I was waiting for a package to be delivered on Monday - it never arrived. When I checked the web site on Tuesday to find where was my package it said that they had tried to deliver it but my house did not exist.

When I communicated with on live chat they said someone would call me within an hour. It so happened I was on the phone when they called. When I called them back none answered the phone. I think it was a bogus number.

Long story short after must frustration I had to drive 10 miles each way to go pick up my own package. The Ups driver either lied or he doesn't know how to use google or any other type of technology to look up an address. He shouldn't be making deliveries.

Frankly I think he/she lied. They shouldn't call themselves a delivery company when I have to go pick up my own package.

Company wrote 0 public responses to the review from Aug 27, 2014.
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