Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I received a package from UPS during a rain storm. The driver left the package in the yard (Not on the front porch under a roof).

The rain saturated the box and the box feel apart when my wife tried to carry the box in. The item was metal and became wet and surface rust developed. My wife stated that she did not think the driver ever got off of the truck to deliver the package. The package was also near the road where it could have been stolen.

I tried to contact UPS and complain and my only options were to sent a package, receive a package or order supplies. Apparently they are tired of hearing complaints Pathetic Service.

Product or Service Mentioned: Ups Vehicle Driver.

Reason of review: Problem with delivery.

Preferred solution: repremand the driver on how to deliver packages.

I didn't like: Shipment left in the yard in the rain.

Company wrote 0 public responses to the review from Feb 28, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like