we get 3 to 4 packages a week. for 6 month i get 2 overnight packages a month.
if we dont have a regular package as well as the overnight, the ups driver will put a comment that we were not home, or address not found, yesterday i was standing in the middle of the street when the driver turned around at my neighbors house and wrote i wasnt home. contacted ups twice. they said driver would come right back. now they are delivering to a mail box place not even my house.
after second time i called, they said some one will call me in 30 minutes.
that was thirteen hours ago. truth is, they dont want to deal with you so they get you off the phone.
Definitely recommend FedEx.
ups is horrible!!!
Product or Service Mentioned: Ups Vehicle Driver.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
UPS Cons: Customer service.