On 4/13, around 630pm, my neighbor came by the house to drop off a vehicle for me, I got the keys from him and then went upstairs to put on my shoes. 5 to 10 minutes later, I opened the garage and got the vehicle which was parked on the street in front of the house.
I noticed a box near the door, made sense, I was expecting a package. What struck me as odd was, ups ALWAYS rings the doorbell when they deliver. The only time the doorbell rang that evening is when my neighbor came by. At 6:40pm I get text update, "your package was delivered" at 6:31pm.
So he must have just missed my neighbor by a hot minute. At 7:20pm I receive another text that says "delivery attempted an rescheduled for 4/14 between 3:30pm and 7:00pm" TBC
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.