i ordered something and had it shipped by UPS Express. On Saturday, UPS told me that the company wrote the wrong address so they could not deliver and that it would be delivered to me this tuesday since Monday was a civic holiday.
I checked the site on Tuesday and it says it will be delivered on Wednesday so I called. They told me that when I called on Saturday, I was speaking with someone in the Pillipines !!! Cheap hourly rate equals to cheap service. I am so PISSED OFF.
I asked the lady if she could have it delivered today since I paid for Express service... she told me nope...
the guys are already gone out for the day. ouffffffffffffffffffffffffffff
Reason of review: This was an emergency, I needed this parcel no later than Saturday and since the error is from UPS, they could have put my parcel in a taxi and have it delivered to me as per my payment request which was Express !!!.
Preferred solution: Let the company propose a solution.
I didn't like: I did not like at all, I am upset behind me not receiving my package, Very poor.