Second time we have paid for two day shipping.Second time packages were late.
We not only lost money paying for two day shipping but we also lost customer because it was a time sensitive sale. UPS said it was not their problem because they do not have to honor two day shipping if it is a matter that is out of their control.
So in total two day shipping is five day shipping.= =
This person wrote the review because of poor customer service of ups customer care from Ups. Reviewer claimed that he or she lost $100 and wants Ups to read this review and look into the issue (if any).
The most disappointing in user's experience was poor customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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