customer service is so rude, they make it a challenge to get your parcel.Canada Post changed an address 5 years ago and ups will not release the parcel do to an apt number change.
Rude customer service reps the are like robuts telling you they can not help.
Send the parcel back then put the correct address on it and pay for shipping again.it is the same building just 5 doors down in the same apt building 1 hr on the phone and NO results.
It would be nice if the person on the phone would let me finish talking before they talk over me.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.