I was told package could be picked up on day of attempted delivery at UPS location and that I would receive a call within an hour even if it was going to be past 7pm (after closing) to give me details on when to pick up package. Never received call after 2 hours of waiting.
I called back UPS and asked what happened...
location failed to tell call me and tell me that the driver came in late and that I would not be able to pick up the package. This is poor service and lack of communication and lack of attention to detail.
Product or Service Mentioned: Ups Pick Up Service.