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I was told package could be picked up on day of attempted delivery at UPS location and that I would receive a call within an hour even if it was going to be past 7pm (after closing) to give me details on when to pick up package. Never received call after 2 hours of waiting.

I called back UPS and asked what happened...

location failed to tell call me and tell me that the driver came in late and that I would not be able to pick up the package. This is poor service and lack of communication and lack of attention to detail.

Product or Service Mentioned: Ups Pick Up Service.

Company wrote 0 public responses to the review from Dec 01, 2011.
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