Not resolved
Customer service
Product or Service Quality
Tracking Tool
Value for money

I ordered an item from Amazon and it was shipped by UPS. I got the tracking number and went to the UPS web page and signed up for there quantum view notify email and phone text so I could get updates on the status of my shipment.

I specifically requested e mail and text to phone notification. I never got a single notification for the order. I sat at the house all day long and waited for my shipment and then had to have my wife come home and wait because I had to sign for it.

I called several times to find out what happend and got no answer to my question but did talk to several people from Asia. I am very angry for the lack customer service.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

I didn't like: Lack customer service.

Company wrote 0 private or public responses to the review from Sep 22, 2016.
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