I'm pissed with UPS service, I don't understand what was the point to pay more, if they have such a horrible service! I will never use their service again.
I schedule late deliver after 3 p.m. on purpose went home early and guess what, the driver came in at 1:00 p.m. because he was at that area. I paid twice more for your company to do your job and if offer late deliver please do so.
Second I called customer service she apologized and offer to pick up box at palatine which is 35 miles away, since i needed box as soon as it possible (my lenses i can't drive without them) i wen there, they told me i have to wait additional hour to receive my package. At 8:15 worker telling me that she doesn't know where's my package and they will re deliver, i asked what time and again "We can't guarantee deliver after 3
" I wasted my gas, my 3 hours of time and 1 hour 30 min on a way home for nothing!!!! I was so mad but there is nothing you can do with those people!!!I had long day at work, i had to drive without leans, I had to spend another 40$ on gas to make this trip.
will never use your service!!! I will re-sign my business and tell as many people as I can about your horrible service
Product or Service Mentioned: Ups Customer Care.