Same response to UPS driver who did damage to my driveway. I was sent from one person to the next; one of whom asked if I had pictures of the driveway prior to the damage...right, like people take pics of their driveways on a routine basis.
An appointment was agreed upon for a UPS representative to come look at the damage and he didn't show up. When contacted, he stated that he had told me that he would call prior to coming out to my home. Meantime, he wasted 8 hours of my time waiting around for him to show up. I tried calling him since and no response.
I will no longer permit UPS to deliver to my home since they don't take responsibility for the damages caused by their drivers. I am tired of paying for repairs to property.
Product or Service Mentioned: Ups Vehicle Driver.