Turnaround Time

UPS tracking system said my iPhone6 would be delivered on Friday, Sept 19. Late that night they changed that to Monday, Sept 22. Late that night they said they could not provide a delivery time. In between they showed it in Corpus Christi about 130 miles from my home. At 3:30 the next morning they said that the receiver (me) had said he hadn't ordered an iPhone and refused delivery so they were returning it to Apple. Apple assured me they would send the phone back out as soon as they received it. Sept 25 the tracking system shows it out for delivery in HOUSTON - 300 miles from my home. A UPS rep said that Apple had told them to send it to Houston. Apple said no way but they suspect it is actually out for delivery to ME even though I don't live in or near Houston.

The phone has apparently been sitting in the San Antonio office of UPS since Monday and wasn't shipped to Apple until today. Hopefully UPS used FEDEX to ship it back to Apple.

I wish a plague of locusts on UPS to eat all of their shipping labels.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Sep 25, 2014.
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