My package from SweetMarias coffee Co., addressed to my home address in Amherst, MA, has been held improperly at the West Springfield, MA UPS office since 12/16/13. They refused to deliver it to my home address under the fantastic and false allegation that my home address (where I have lived for the last 13 years) is not my home address but the address of the University of Massachusetts. When I told them on 12/19 of their error they promised to deliver my package the following day, 12/20/13. They did not.
215 Sunset Avenue, Amherst, MA 01002.