My infonotice said my package would be delivered between 10:30 am and 5 pm today. I waited.

I called at 3 pm, 5:15 pm, 7:15 pm, and 8:15 pm. At 3 and 5:15, I was told the status was "on the truck" and it would be delivered.

At 7:15 pm, the telephone agent said she "checked" with dispatch, who said the truck was 15-20 minutes away from my house and the package would be delivered. At 8:15 pm I was told the truck was parked in the center, the agent was off duty, and they didn't know when I was going to get my package but they would leave a message for the center to call me tomorrow.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Mar 31, 2015.
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