Since last Friday when UPS delivered a package to my address which did NOT belong here, I have been trying to get UPS to pick it up, unsuccessfully. I have had people call me to say it will be picked up, but it wasn't.
I have much time and sent around ten emails to UPS with no concrete results. I find it impossible to believe that the company can possibly give a *** about their customers. All I wanted them to do was to pick up a package. In fact, they made a delivery here today but there was no effort to pick up the mis-delivered package.
The city I live in, however, is a lot more dependable when they pick up the trash, which is where the package will end up tomorrow AM. I will NEVER use UPS or shop at a company that uses UPS.