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Product or Service Quality
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Value for money

My package started out in Flushing New York. It was to be delivered to Hudson Falls New York.

So I check the tracking. They sent it from Flushing NY to Windsor CT to Glens Falls NY (which is 20 minutes down the road), and then they sent it BACK TO WINDSOR CONNECTICUT!! It's still not here. They've now extended the date of delivery because of their incompetence.

I went to their website thinking I could make a complaint but no - you can only make a change in the delivery address or make a claim.

So I am now at their mercy, hoping that eventually I will get my package.

I am so angry right now, I swear - I will NEVER use this service again - even if I have to pay more money for FedEx. These people are the most incompetent in the industry.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

UPS Pros: I liked the fact that i can choose fedex next time.

UPS Cons: Total and complete incompetence of ups.

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