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Customer service
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I ordered furniture at a store and when it got delivered I was told that he could not bring my shipment inside because he is "just the delivery guy, not the furniture guy". I was also told it was more than 12 feet AWAY!

BUT he was more like 5 feet away from the door. He also left trash outside and even put all the boxes where it was blocking an exit door... I called customer service and a representative told me I had to get on the truck and get my own package down. I thought to myself this has to be a joke.

I guess this is how UPS TREATS THEIR CUSTOMERS. I SHOULD HAVE USED FEDEX.

Product or Service Mentioned: Ups Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from May 26, 2016.
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