Not resolved

On 4-28-11 I went to ups store to send a package here in houston, tx(store Ph# 713-465-9322). As of today 5-13-11 I'm still waiting for that package to be deliver.

I'm very upset because the Driver is getting at the business after 7pm even though they already know the business Hours.They were notified about the Business schedule'd Hours long time ago to avoid this inconvenience. last friday 5-06-11 I called severals times to remains them that the package should be deliver before 7pm. I called at 1800-742-5877, at the store where I went(713-469-3922)Umberto. I spoke to the supervisor in Dallas, he told me that the driver was around the corner of the business but the package was never deliver.

So at this point I'm very pissed today is friday 5-13-11. I spoke to the ups store here in houston tx, and I spoke to Juan the supervisor in Dallas plus he gave me a wrong# to call him back...

I'm frustrated don't know what to do. This is ridiculous.

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