North Reading, Massachusetts
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

Worst experience ever they would not deliver my 8 yr old daughters easter present because her name wasn't on her mom's maibox. Customer service was some guy from India who kept talking about a directory made no sense and I know it is not his fault but at least try to be helpful. Now they are saying on Saturday deliver is closed so now my daughter will not get the present I promised her until Monday.

Supervisor gets on the phone and was totally useless did not even try to make things right and would not refund my money

I hate UPS they have lost my business for life

Reason of review: Problem with delivery.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

I didn't like: Cusotmer service and delivery.

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