I live in a large independent living apartment building for disabled/elderly. On 12/27/2013, UPS driver came running rapidly down our hallway and nearly knocked me over.
(I was walking with a cart. I am have crippling rheumatoid arthritis and move slowly.) I reminded him that we have 200 elderly/disabled living here and asked him to please not run so fast down our halls, as we have many vision-impaired people and other people who cannot easily get out of his way. He gave me the package, muttered a smart-alecky remark and stalked off. (I might note that this same driver last week (two days before Christmas) just threw a package which had expensive jewelry in it against my door rather than ring the bell and hand it to me.
I heard it hit and went to the door and got it. It could easily have been stolen. I had a sign requesting that all packages be left at front desk. The driver ignored the sign and just tossed the package into the middle of the hall.) This was the same driver.
I realize that he has a tough job and I am sympathetic with the demands of his job, but I think basic consideration of not running through the halls of an apartment for frail elderly/disabled is not asking too much. If he will not use basic decent manners for the sake of kindness, he might consider the liability issues he is creating for his company should he knock down/injure an elderly/disabled person.
This is our home and we have a right to feel safe here. I am thoroughly disgusted with this company and will NEVER again use UPS for any reason, business or personal.
Product or Service Mentioned: Ups Delivery Service.