I have been trying to have a package delivered for days at a time I am home. I've paid the extra amount to schedule my delivery, but, of course the driver comes in the two hours I am not home.

When calling to speak to someone, they text the driver to do a second attempt, but, they can't tell me if he/she will.

While I can have it at will call, they can't tell me when it will be there because they have not idea when the driver is going to arrive. In other words, they continue on a vicious circle without any assistance or recommendation about how to obtain this package.

Product or Service Mentioned: Ups Delivery Service.

Company wrote 0 public responses to the review from Mar 23, 2012.
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