Update by user Jan 26
Never updated. Never contacted by UPS.
No resolution nor refund offered.
Tptally unresponsive to questioning. Now will use then only under duress.
Original review posted by user May 16, 2012
WHY? In the name of Jesus H.
Christ and all the Apostles, WHY can't they deliver on time? How do they know that your missing the delivery WHICH I PAID DEARLY FOR will *** me beyond belief, yet non time sensitives show up the next day. From NJ to DFW, overnight I get. But I PAY for expedited delivery and they *** up by the numbers?
I am less than 4 miles from the major hub center center. The 5 pound package was tracked as "out for delivery" this morning (due at my door at 10:30 today). Now it is "rescheduled" for tomorrow. My package is on some trailer somewhere, and I'm out $750 air fare (cancel what I have, wait for the UPS guy to assle by tomorrow, then pay some ungodly airfare since I am now a walkup).
AND THEY WANT TO GIVE ME *** ABOUT ASKING FOR A REFUND!
FedEx isn't much better. Had the same kind of incident last week.
So I changed to UPS. From now on I think I will just fly and pick up my equipment at the factory.
Reason of review: Problem with delivery.