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I am sick, at home. I have been waiting for medical supplies that were sent via UPS with signature required.

This is a 2 story house and I was upstairs. The doorbell is located upstairs and is very loud. I walk downstairs and look through the glass on the front door and see a note. "Sorry we missed you"!

They NEVER rang the doorbell. Don't these idiots know what a doorbell is? Now the next delivery attempt will be 1/2/2019. I need my medicine.

Now my options are to either drive out in the cold sick, Its 23 degrees in Boise today, or do without my meds for four more days, neither is a good option.

Try calling UPS and you will find they do NOT want to talk to you. If none of the three options they give you, which all are only going to take you to another automated menu and then another until you want to scream "Why can't I speak to a real person!!" If you don't pit in a tracking number they apologize and tell you to find the information they want and try again then abruptly hang up on you! What the *** ever happened to customer service, wanting to talk to you, and competition?

How did we ever enable these people to treat us so badly? Why isn't there another competitor that can deliver packages and yet still understand customers are important and you need to speak to them if you want to stay in business?

Reason of review: Poor customer service.

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