509 Commissioners Rd W, London, ON N6J 1Y5, Canada
Not resolved
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
0 comments

Sent important documents via UPS ( same province) to a business and one week later still not delivered.

Tracking has been updated with some bogus information saying receiver refused package. This is not possible. I checked.

Then it said it was being sent back to sender (me), then it was missing, and finally now it says it is damaged. This is last 2 days still no update. Calling ups is absolutely pointless, it's hands down most frustrating experience. Worst I have ever experienced. Several people now can't help, can't answer nothing. When I asked for a supervisor they hung up on me.

On top of this, super rude staff at the local store.

Horrible representation of the company and we will never use them again. Never. Not personally, not for our business.

Paid $30 for them to lose super important documents.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

UPS Cons: Customer service, Failure to deliver, Loss of my package.

  • Unacceptable business practices
  • Package Delayed
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment