I ordered a package a week ago and shipped it using UPS. Because the package is coming to Canada form the US I got charged for duty and taxes which is to be expected.
The problem is there is no easy way to pay for it, all I got was an email saying I owe them money with zero indication of how to pay for it. So far I've had to make 3 different accounts on their website to get to the billing feature but once I got there I still couldn't find a way to pay for it. All I ask is for a way to pay them so I can receive what I've shipped without jumping through hoop after hoop.
You'd think a company pulling over 50 billion a year in revenue could come up with a streamlined way of giving them your money but no. Never plan on using them again.
Reason of review: Problems with payment.
Preferred solution: LET ME PAY YOU.