UPS can never seem to deliver a package correctly, always try to deliver to the wrong door like its so hard to read a address on a door. Then when you call customer service and get a call back within the hour just to get someone who gives you an attitude because you want to know whats going on with your package. They tell you they call hold the package at the facility in Dartmouth and you can pick it up anywhere between 7:30 pm & 8:30 pm. You finally agree to do so get there between the time span and they do not have your package. They say they'll try to redeliver it again and go to the wrong door yet again. You call customer service yet again and wait for your call back within the hour. You get a lady named Pam(Dartmouth location) who gives you an attitude laughs at you and says what did you come at 3pm to pick it up laughs and transfers you without even letting you know you're going to be put on hold. You then get Rachel (Dartmouth location) same person you talked to days before who is now denying what she told you days before about picking up the package. They continue to argue with you before then placing you on hold again to say they will attempt to deliver the package tomorrow. Which you already know will be delivered to the wrong door.

Reason of review: Problem with delivery.

Company wrote 0 public responses to the review from Jun 01, 2015.
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